5Star Underwriting specialises in providing a suite of covers/policies to protect motor dealerships.


About 5Star Underwriting


At 5Star Underwriting, the more the company has grown, the more it learns about the motor dealership industry. (Even after nearly 25 years).

Our practice is to ask the right questions to gain the right answers when looking at covers. This enables a tailored solution to the issues facing the motor dealership industry.

Working closely with our underwriting partner, AAI Limited trading as Vero Insurance, we will respond with a tailored solution to the needs of your client.

By also working with industry groups, bodies and associations 5Star Underwriting is able to monitor the industry as a whole and ensure the covers /policies provided are industry based.

Whilst endeavouring to provide these covers 5Star Underwriting also understands and respects that brokers and their clients should have the final decision in what covers they feel necessary rather than what an insurer wants to give them.

5Star Underwriting’s aim is to provide brokers and intermediaries with more information to service their dealer clients. That in turn leads to more informed choices and greater certainty especially when a claim occurs.

Every insured client and every insurance professional knows there are two basic questions after a loss – Am I covered for this event? Are the sums insured enough? That’s why its vital to have tailor made covers/policies dedicated to the industry.



Scott Woolley
National Manager

Scott has over 25 years experience in the insurance industry. Scott holds all relevant industry qualifications along with numerous other business qualifications.

Rejoining Austagencies in May 2011 as National Manager Austagencies QLD to head up and grow the 5Star Underwriting brand along with developing all other agencies within the QLD market.

Scott has held various senior roles in both underwriting and broking companies within Australia bringing a wide cross section of experience in both disciplines at operational and management levels.

Whilst being experienced in all classes on insurance Scott’s passion remains motor focused. Starting his insurance career at NTI in the late 80’s has seen motor in his blood throughout his whole career.

In recent years a management focus has seen Scott gain valuable experience in running and directing strategic directions of business units.

Returning to Austagencies allows Scott to reignite his passion of all things motor underpinned by his previous experience.

Troy Donnelly
National Underwriter

Troy started with Austagencies in July 2011 having come from Suncorp. He has over 20 years experience in the insurance industry and has specialised in the Motor Dealer market segment for over 10 years.

Troy commenced his career with Suncorp in the domestic claims area before moving into the commercial division where he held several senior claims management positions. As a result of this experience he has built up an extensive working knowledge of policy coverage and wordings.

Troy subsequently moved into a Specialist Underwriting role becoming the National Motor Dealer Underwriter for the 5Star Motor Dealer portfolio. During this time Troy also facilitated the rewriting and repackaging of the Suncorp 5Star Policy wordings.

Troy has a bachelor of business.




T: 07 3434 2626

Visit us:
Level 8, 500 Queen Street
Brisbane QLD 4000

Send mail to us:
PO Box 10695, Adelaide Street
Brisbane, QLD 4000

National Claims Contact information

Tel: 1300 888 073
New claim: lodgeclaim@vero.com.au
Existing claims: claims@vero.com.au